Why is giving customer service important in your job?
Customers are the reason a business succeeds or fails. Fair and friendly customer service brings people back to purchase again and again. He/she becomes loyal, telling others which means additional profits.
It is cheaper to offer customers samples, freebies, than use advertising dollars to get new customers. Possibly, customers can enjoy contests, reduced pricing that slices a smaller piece of the advertising budget.
No comments:
Post a Comment