I purchased a gift certificate for a friend for two days of a Ferrari rental. He didn't us the gift certificate and eventually returned the it. We tried to return it to the rental company but were told they did not give money back on gift certificates. We set up a date months in advance to use the car ourselves which coincided with reservations at a hotel in Palm Springs. I contacted them today to confirm picking up the car and I am being told that all of their care are out of service and I need to select another date. do you think I have a small claims case against them?
Answer
YOu have to read the contract and you are stuck with what the contract says.
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